Email: Tel: 01403 733202


Coronavirus (COVID-19) Updates

All news and information related to the impact of Coronavirus (COVID-19) will be regularly updated on this webpage:

Helpful Links from WSCC

5 May 2020

• Looking after your mental health and wellbeing from #EveryMindMatters. Support and resources are available 

 • Sign up for the Carers Emergency Alert Card today. This FREE scheme helps identify you as a family or friend carer so the person you care for can be supported if you have an accident or are taken ill.

 • Waste Recycling Sites - We have developed a plan, subject to further government guidance, to safely reopen Household Waste Recycling Sites (HWRSs) next week (week commencing 11 May). The date will be confirmed later this week when further guidance on managing the reopening of sites will be released by central government.

• Crimestoppers have shared some tips and advice to help keep you safe from scams and fraud. If you believe you have been a victim of fraud or cybercrime, contact

• Supporting family and friends - People are playing their part and providing essential support to their friends and family who are in isolation, to find out how to help others safely
 How to deal with scam texts and emails:
• Teens chance become cyber security agents - Virtual cyber school has been launched to give teens the chance to try out as cyber security agents from home

 • Domestic Abuse - Practical Planning Steps to reduce the risk


Sussex Resilience Forum Press Release Appeal for PPE to protect frontline workers of Sussex continues

21 April 2020

PPE Appeal - Sussex Resilience Forum that is coordinating the emergency response across East Sussex, West Sussex and Brighton and Hove issued a press release last Thursday with Assistant Chief Constable of Sussex Police.

Press Release Article including list of equipment and specifications

Any expressions of donations need to be emailed to


Update from WSCC

21 April 2020

As we enter a further stage of lockdown we wanted to give a reminder of where you can find the latest information and updates regarding the COVID-19 outbreak.

It is so important that we all continue to stay at home wherever possible and do not meet others, even friends or family. Remember you can spread the virus even if you don’t have symptoms.

We should all make sure we:

• Only go outside for food, health reasons or work (but only if you cannot work from home)

• Stay 2 metres (6ft) away from other people at all times

• Wash our hands as soon as we get home

With the majority of us spending prolonged periods of time at home, taking care of your mind as well as your body has never been more important. The Every Mind Matters website from the NHS has guidance, tips and advice on looking after your mental health and wellbeing at this challenging time.

If you are unsure about the advice then take a look at the government website for guidance on what you can and cannot do. There is also a really helpful blog from Public Health England which is regularly updated to answer many frequently asked questions.

There are steps we can all take to prevent the spread of coronavirus. Please follow the NHS advice and:

• wash your hands with soap and water often – do this for at least 20 seconds

• always wash your hands when you get home or into work

• use hand sanitiser gel if soap and water are not available

• cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

• put used tissues in the bin straight away and wash your hands afterwards

• try to avoid close contact with people who are unwell

Please also visit our dedicated webpage where you can find updates on our services and how they are being impacted in light of the current situation, as well as lots of other links to useful sources of information for residents and businesses.


'Thank you’ to the care workers

People working in care are doing an amazing job at this particularly difficult time and we want to say a huge ‘thank you’ to each and every person caring for our vulnerable and elderly residents. Now more than ever the care sector needs more people to work in care, so if you feel you have the skills and values to take on this challenging but enormously rewarding role please search for local jobs or contact our Proud to Care team here.

People from all sorts of backgrounds can be perfect for a job in care - read about Brendan who worked in Hotel Management for 25 years until he changed careers to work in care and hasn’t looked back.


Support and local advice

Could you benefit from emotional support, guidance and a listening ear? If so, Carers Support West Sussex are on hand to help during these uncertain times.

They are available via email, phone or online where they can offer you a friendly and informal chat. You do not need to be in a caring role to benefit from this service.

Phone: 0300 028 8888


Website and online chat:

Response line opening times: Mon, Tue, Thur & Fri 9am - 5pm, Wed 9am-7pm, Sat 10am-12pm.


Urgent appeal for specialist equipment

People in West Sussex who are no longer using key items of specialist community equipment are being asked to return them as soon as possible to help the NHS during the coronavirus crisis.

Items urgently needed include; specialist hospital-style beds, mattresses, hoists, commodes.

Any unused equipment currently on loan can be returned if no longer needed.

To arrange a collection please phone NRS Healthcare on 0345 127 2931 or email

NRS Healthcare runs the county’s specialist rehab equipment service on behalf of the council and the local NHS.

All collection drivers will follow strict social distancing measures.


Southwater Neighbourhood Wardens Update

11th April 2020

Both Dominic and Jacquie are having to self isolate due to medical reasons following government guidelines. They are still working and able to respond to phone calls and email as usual to give advice and support. In addition to their usual role they are supporting a team that is contacting over 2500 vulnerable families across our district including Southwater. 

Their contact details are;

Dominic Woodhead - 07789 943193

Jacquie Cave - 07789 943156



Contact details for each warden scheme can be found at

For more information:


How to get help in Southwater (Southwater Neighbour Network)

You should have received a leaflet through your letter box giving you a number to contact. If you have not received this please contact Angie Choat on 07795 835905 or email her on Help can be provided with shopping, collecting prescriptions, or a friendly call.


The following are offering food deliveries :-

Co-op at the Garage in Worthing Rd., Southwater next to the school. Pay by card when you place the order. Tel no 01403 731765

The Tipsy Fox Fruit, vegetables, fresh meat and some other groceries. Orders can be emailed to Tel no 01403 733009 Mob 07437 589658

Cisswood Hotel Vegetable boxes Tel no 01403 891216

Clapham’s Butchers, Elm Grove, Horsham Fresh meat Tel no 01403 252822

Meal Delivery

The Tipsy Fox Tel no 01403 733009 Mob 07437 589658

The George and Dragon at Dragons Green Tel no 01403 741320

The Countryman at Shipley Tel no 01403 741383


If you are a NatWest customer, it has a very helpful support line for over 70s Tel no 0800 051 4176 [Open 8am – 8pm]


BBC - Make A Difference 

3rd April 2020

Sharing details of help and support from organisations and individuals in your area who are working hard to make things easier for you.

Listen to the Make A Difference bulletins on your local BBC radio station every day and we’ll ensure more people stay connected.

For more information visit here.


News Release from West Sussex County Council

2nd April 2020

Online Community Hub Launches in Response to Coronavirus

West Sussex County Council has been working closely with the district and borough councils in the county, the NHS and Public Health England to set-up community hubs to help support the most vulnerable residents in West Sussex.

Across West Sussex, hubs have been set up in response to the ongoing impact of the coronavirus (COVID-19) situation and will allow individuals to get in contact if they, or someone they know, need help, or if they want to volunteer their services in these difficult times.

Those who already have support networks in place – such as friends, family and neighbours - should continue using the support they have. This means that the community hubs can focus their efforts on those most in need.

West Sussex has a county-wide community hub which is available seven days a week and staff will be on hand to respond to enquiries from 8am-8pm. A dedicated telephone helpline is also available for residents who are unable to go online: 033 022 27980.

You can also find more information about support in your local community on your district or borough council website.
Duncan Crow, Cabinet Member for Fire and Rescue and Communities, said: “These are difficult times and helping the most vulnerable and those without a support network in our community to get food, medicine and help is our top priority.
“Not only have we already seen people come through to us needing our help, we have also had lots of interest from residents and businesses across the county who are keen to volunteer their services in these tough times. Our hubs are an essential way for our communities to link together to receive the support they need.
“The reaction we have had illustrates the real human spirit that runs through our county and makes us proud to be residents.”
The NHS has written to residents it has identified as at risk of severe illness if they catch coronavirus and those extremely vulnerable to coronavirus should register for support via the government's website.
If you need support, wish to volunteer or would like to find out more about community hubs visit:

Important updates on registering a birth or death with the West Sussex Registration Service

1st April 2020 

In line with the General Register Office’s (GRO) instructions for implementation of Coronavirus (emergency) Act 2020, the Registration Service at West Sussex County Council will not be operating face to face appointments to register a death for the time being.
Registering a death will now take place over the telephone and an appointment can be booked as normal by visiting
If you are already in possession of the medical cause of death certificate, this can be dropped in to one of the following registration offices before your telephone appointment:
•             Crawley,
•             Chichester,
•             Haywards Heath,
•             Worthing.
The GRO has also provided further instructions on registering births during the coronavirus (COVID-19) outbreak.
At present, birth registrations have been postponed for 21 days from last Wednesday 25 March. Parents can now make a claim for child benefit or universal credit prior to the birth being registered.
During this time, the Registration Service fully understands that parents may not be able to register a new birth within the normal 42 day period. 
You can find up-to-date information on these and other services at